How we kickstarted our collaboration with a US manufacturing client
Recently, one of our teams took the opportunity to visit a Boldare client in the United States from the motor and robotic manufacturing industry. We wanted to kickstart our collaboration and conduct product discovery workshops in order to best understand their business needs. During our four-day trip, we visited their office in Cleveland and learned more about their company.
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Our main focus during this trip was to learn everything we could about the client’s needs so that we could better map out the competences and domains we needed to properly support them. To ensure that both Boldare and our partner understood everyone’s roles clearly, we discussed team responsibilities and accountabilities. Additionally, we introduced them to the Agile approach, as well as Scrum.
We also conducted several discovery exercises during this period, such as mapping out a product vision, goals, and success criteria for the product. Service mapping and event storming were also utilized in order to fully understand the domain and processes involved in our client’s business operations. Through using these tools, we were able to break down each component of what would be necessary in order for us to help them achieve their goals.
After four days of hard work and dedication, our trip was a great success! By visiting our client’s office in Cleveland, learning more about their company needs, and introducing them to Agile, we are able to better understand how to best serve our manufacturing partner. We look forward to continuing this process of collaboration throughout the upcoming weeks!
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